UBA Cameroun recrute deux (02) agent de transfert de fonds, Douala
Job title : Remittance Officer
Department : Retail Banking / Remittance
Reporting Line : Head Remittance
N° of position : 02
Location : Douala
Profil :
- Management of UBA’s remittance products portfolio in a way that ensures the Bank grows its position of leadership and dominance ;
- Assist in identification, development and management of business opportunities ;
- Sales management with emphasis on product quality to ensure the remittance product lines remain competitive in the Cameroonian market ;
- Enable UBA Cameroun to win in the Remittances Market space in Cameroun ;
- Create product awareness and training of staff and vendor.
Key Accountabilities :
- Build a fit for purpose remittances strategy that delivers the expected outcomes ;
- Monitor the Bank’s remittance products portfolio sales with a view to identifying non-performance segments ;
- Work with Business offices to identify the needs, reactions to and the performance of remittance products in the market ;
- Assign targets to Branches and monitor them to ensure these targets are met and surpassed ;
- Maintain up-dated database on the remittance business of the Bank ;
- Product /process enhancement for remittance product lines ;
- Participate in budget preparation, annual marketing plans and strategies for the business offices to achieve targeted growth objectives in retail and transaction Banking ;
- Deliver high standard remittances knowledge enhancement through trainings and sensitization ;
- Drive market development and brand building activities to position and maintain the remittance solutions in leadership ranks ;
- Assist in preparing product/project paper ;
- Roll out marketing actions and track performance of direct or indirect network ;
- Follow up with agents to increase sales points and activate dormant points.
Key Performance Indicator :
- Number of new strategic alliances & business outlets (including ;
- Subagents and partners) developed /acquired ;
- Market share, customer acquisition and retention through new and improved offerings ;
- Internal product awareness and training /Getting Business offices involved in remittance products sales plan ;
- Turnaround time for new product/promotion/action plan rollout ;
- Contribute to the profitability of the department.
Education :
A degree in Marketing, Sales or General Management.
Experience :
- Marketing, Sales and Communication ;
- Past experience working in a remittances Unit shall be an advantage.
Key Competencies :
Knowledge :
- Product Knowledge ;
- Industry knowledge ;
- Entrepreneurship.
Skills/Competencies/Aptitudes
- Communication skills ;
- Ability to execute ;
- Interpersonal skills ;
- Relationship management ;
- Marketing skills ;
- Data collection and analysis.
Application submission :
Candidates should send their resume and motivation letter to hcmrecruitcameroon@ubagroup.com, with the heading “ Remittance Officer ” by Saturday, October 10, 2021 Only shortlisted candidates will be contacted to proceed to the interview stage.