World Vision recrute un directeur de la réponse, Burkina Faso
Contexte :
Burkina Faso is a landlocked country in West Africa that covers an area of approximately 274,200 square kilometers. According to the July 2019 census. it has an estimated population of 20.3 million people. The country borders Mali to the northwest, Niger to the northeast, Benin to the southeast, Togo and Ghana to the south, and Ivory Coast to the southwest. In the last two years, rising insecurity due to armed violence, and population displacement in Central Sahel in general and specifically in Burkina Faso, has left 3.5 million people (61 per cent children below 18 years) in need of urgent humanitarian assistance. More than one million people are internally displaced, while more than 1.5 million people are in need of protection. In 2020, the country had 20,250 refugees. WVI intends to partner with local organizations, particularly church partners, to deliver lifesaving WASH, Protection and Food assistance.
Our goal is to alleviate immediate human suffering and strengthen the resilience and self-recovery capacity of 629,900 conflict and humanitarian crisis affected people in Burkina Faso from May 2021 to April 2023. To achieve this, the program will 1. respond to the immediate humanitarian needs of the most vulnerable populations affected by the complex crisis, 2. Strengthening the protection and rights of the most vulnerable children and 3. Work with local community to promote peace/social cohesion and address the root causes of vulnerabilities among the crisis affected population.
Purpose of the position :
Ensures a timely, efficient, appropriate and effective response to meet humanitarian needs.
The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, whilst ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership
Key responsibilities :
Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs :
- Lead response strategy development with Regional Humanitarian and Emergency Affairs Director (RHEAD), Senior Director of Operations (SDO), Regional Leader (RL), PET and other senior stakeholders ;
- Ensure primary and secondary information on needs and context analysis inform strategy formulation/development and transition planning ;
- Consult with RL to ensure strategy and plans including Child Wellbeing (CWB) Objectives are taken into account in response ;
- Monitor appropriateness of strategy implementation and take adaptive measures to ensure impact on CWB ;
- Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organizational priorities ;
- Facilitate the signing of MOUs and contracts, with donors, Support Offices and other relevant stakeholders ;
- Ensure appropriate waivers are in place to facilitate timely response implementation.
Ensure Response is staffed to meet response needs :
- Determine response org structure with RL and Human Resources (HR) ;
- Conduct high-level workforce planning with P&C and mobilize surge functions as required and oversee the recruitment of direct reports. Appointments of direct reports to be approved by RL ;
- Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including JD, TOR objectives and quality criteria ;
- Ensure P&C develops performance planning and review processes that include quality criteria and capacity building planning ;
- Ensure P&C establishes a staff care function and mechanisms that support staff well-being ;
- Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate ;
- Ensure that staff have access to appropriate office space/equipment, Information Communications Technology (ICT) systems/equipment and other facilities which enable them to carry out their responsibilities ,
- Where necessary, ensure that relevant staff have access to appropriate accommodation.
Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public :
- Represent the response in internal coordination mechanisms such as Partnership Executive Team, Partnership Coordination Team (where activated), Advocacy Response Group, etc. ;
- Establish and maintain relationships with strategic and operational partner organizations and churches ;
- Create an enabling environment for dialogue, information sharing, coordination and sharing of resources to reach sustainable impact on CWB ;
- In conjunction with partners, effectively advocate for adequate financing of the response, protection of civilians, changes in standards, policies and legislations based on insights and demands from targeted communities ;
- Create and maintain collaborative relations with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors ;
- Participate in consortium meetings and response related national coordination meetings ;
- Ensure WV is represented at relevant technical and coordination mechanisms in-country ;
- Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.
Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and Support Office (SO) agreement :
- Provide oversight to funding acquisition and allocation to ensure alignment with strategy and address humanitarian needs ;
- Initiate response funding mechanisms with support of RL & RHEAD ;
- Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards ;
- Ensure that program and projects audits are planned and conducted as per WV audit regulations and donor government requirements ;
- Ensure that audit reports are responded to and recommendations implemented ;
- Ensure that supply chain management system (including international and local purchasing and contracting) and meeting WV quality standards, accountability and transparency.
Ensure response internal and external reporting requirements are met :
- Liaise with Programs and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared ;
- Review and submit partnership program reports ;
- Prepare and submit monthly management reports ;
- Ensure internal response coordination & information sharing mechanisms are functioning.
Ensure that response meets WV minimum quality standards and supports program improvement, reflection, learning and innovation :
- Ensure previous response learnings from Global learning are reviewed and used in program design ;
- Encourage the incorporation of best practice and innovation in program design ;
- Ensure all functions have quality planning sessions to meet quality CWB objectives and that they are monitored/reported monthly ;
- Ensure mechanisms are established to identify, document, & share lessons learned with Partnership ;
- Ensure that accessible and user friendly community accountability mechanisms are established and functioning ;
- Ensure that all projects are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.
Establish and maintain relationships with churches as our indispensable partners as well as people of other faiths, as an expression of our emphasis to live our faith and demonstrate its value to work with boldness and humility :
- Develop and maintain strategic and operational partnerships with churches in Burkina Faso ;
- Create an environment where staff live, articulate and celebrate their Christian faith in diverse, uniting and joyful ways, with deep respect for staff of other faiths and views as an expression of our Christian beliefs ;
- Ensure that our Christian faith guides our response to the most vulnerable children in our ministry and organizational practices ;
- Position World Vision as a thought leader and a compelling example of igniting positive and lasting change driven by faith convictions in Burkina Faso.
Provide Leadership to establish and maintain effective risk management (programmatic, security, financial, reputational and others) that is in line with World Vision’s policies and guidelines.
- Maintain close oversight on risks for timely correction and work towards their mitigation through effective relationship building, coordination and communication with peers, government and partners ;
- Ensure Security Risk Assessments, Country Risk Ratings and Core Security Requirement standards, processes and procedures are completed in accordance with current Office of Corporate Security guidelines and training ;
- Collaborate with HR, Faith & Development, Risk Management and other stakeholders to promote a culture of accountability, truth telling and transparency internally within the organization where all staff and affiliates protect children and adult beneficiaries from abuse, exploitation and violence ;
- Ensure that all staff are trained, aware of, oriented on, sign and live by WVI safeguarding policy and protocols ;
- Monitor and ensure full compliance with the partnership Safeguarding Standards & Policies and continually update West Africa Regional (WAR) Leadership on emerging issues ;
- Review, identify and recommend the adoption of locally appropriate new tools, solutions and assets and to enhance the quality of safeguarding prevention and response ;
- Ensure that all incidents are reported in accordance with WV Policies.
Knowledge, skills and abilities :
- A minimum of 12 years in leadership role in the humanitarian assistance, with a significant portion of this with International NGOs ;
- Demonstrated understanding of key humanitarian principles, standards and best practices ;
- University degree in Humanitarian Studies or relevant field. Master’s degree preferred ;
- Intensive experience in leading a multi-cultural team of professionals ;
- Experience working in a cross-cultural environment ;
- Experience working in war zones / fragile contexts ;
- Experience in engaging with governmental institutions and multilateral agencies ;
- Experience in managing humanitarian operations that facilitate innovation and calculated risk taking ;
- Experience in serving as an organizational spokesperson to media and other external audiences ;
- Effective in written and verbal communication in English and in French.
Preferred :
- Experience in program management and implementation of multi-sectoral emergency response projects ;
- Understanding of the international humanitarian system, particularly the systems, structures and key actors ;
- Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers) ;
- Ability to lead strategic planning processes ;
- Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders ;
- Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff ;
- Ability to work in coordination with other humanitarian organizations ;
- Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information ;
- Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments ;
- Experience living and working West Africa preferable.
Work Environment/Travel :
- The position requires ability and willingness to travel domestically and internationally up to 40% of the time ;
- Work hours are often in excess of 12 hours per day during difficult periods of the response ;
- Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues ;
- Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.