WFP Egypt is embarking on a new Country Strategic Plan 2018-2022 which addresses four results : everyone has access to food, no one suffers from malnutrition, food systems are sustainable, and institutional capacity is strengthened. In partnership with the Government Of Egypt, WFP provides school meals for up to vulnerable children and their family members, improved livelihoods of smallholder farmer and Bedouin communities on an annual basis and combats malnutrition.  Moreover, WFP implements a nutrition-specific intervention addressing the first 1,000 days of life and supports food insecure Syrian refugees in Egypt with food vouchers and resilience building activities.  All these activities are being carried out by a multi-sectoral Programme team under the leadership of the Head of Programme

Education : Bachelor degree in Business Administration or in another related functional area

Experience : Five or more years of progressively responsible work experience in the relative business stream with experience in general administrative work

Language : Fluency in both oral and written communication in English and Arabic

These jobs are found in Regional Bureaux (RBs), Country Offices (COs), Area/Field Offices (AOs/FOs). The job holders typically report to a Programme Policy Officer or the designate.
At this level, job holders are responsible for the completion of a range of specialized and/or standardized processes and activities requiring some interpretation of standard guidelines and practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to other support staff. They work under minimum supervision, perform basic analyses and compile reports to support information consistency and smooth implementation of programmes/projects.

To perform specialized and/or standardized policy and programme-related processes and activities to support the effective delivery of assistance packages.

1. Daily follow up of the dedicated Facebook page to assistance of Syrian Refugees and responding to all inquiries/complains.
2. Drafting and uploading any updates about UNHCR or WFP through Face book page or SMS ;
3. Respond to all inquiries/complains from suggestion boxes post distribution ;
4. Prepare the mass information materials for the field monitors to be disseminated during the distribution cycle ;
5. Ensure appropriate messages are being updated and communicated with refugees through the hotline ;
6. Manage the beneficiary hotline by rotating people to answer the hotline and preparing the hotline report at the end of every week ;
7. Revise the voucher log and send it to finance ;
8.  Initiate and process administrative actions such as those found in human resources, travel, procurement, and IT ;
9. Coordinate and arrange facilities for meetings and workshops ;
10. Organize and assist travel arrangements in line with administrative rules and procedures ;
11. Initiate purchase requests (PR) and follow up on goods and services received (GR; SES) within the purchase orders (PO) ;
12. Facilitate and organize the monthly distributions including car rental schedule, travel, security guards, and equipment .

Purpose :

• Understand and communicate the Strategic Objectives : Helps teammates articulate WFP’s Strategic Objectives.
•  Be a force for positive change : Suggests potential improvements to team’s work processes to supervisor.
•  Make the mission inspiring to our team : Explains the impact of WFP activities in beneficiary communities to teammates.
•  Make our mission visible in everyday actions : Articulates how own unit’s responsibilities will serve WFP’s mission.

People :

• Look for ways to strengthen people’s skills : Trains junior teammates on new skills and capabilities.
•  Create an inclusive culture : Seeks opportunities to work with people from different backgrounds.
•  Be a coach & provide constructive feedback : Serves as a peer coach for colleagues in same area of work.
•  Create an “I will”/”We will” spirit : Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance :

• Encourage innovation & creative solutions : Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
•  Focus on getting results : Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
•  Make commitments and make good on commitments : Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
•  Be Decisive : Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership :

• Connect and share across WFP units : Suggests opportunities for partnering with other units to supervisor.
•  Build strong external partnerships : Identifies opportunities to work with colleagues and partners in the field towards common goals.
•  Be politically agile & adaptable : Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
•  Be clear about the value WFP brings to partnerships : Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

• Has facilitated communication with technical teams (i.e. nutrition, VAM, etc.) ;
• Has contributed to implementation of programmes ;
• Has observed or assisted with policy discussions .

Deadline for submitting the online application will be on the 4th of August 2019