We know what sets Virgin Australia apart is our people and the drive that we all have to make a real difference for our guests. Our culture encourages innovation whilst ensuring that our guests remain the focus of our business. We deliver a highly professional and polished service, whilst ensuring that we are safe in everything that we do. We want dedicated people who are passionate about customer service and ready for the challenge of working in a challenging environment.

The reality is that being a team member of the Virgin Australia group of airlines involves hard work but is very rewarding. Our people are at the cornerstone of the business and their award-winning service to every guest every day is putting the magic back into flying.

About the role :

Reporting to the Leader, Digital Experience Design, you will contribute to the visual and interaction design of various Virgin Australia digital platforms, UI elements and creative assets. You will use your creative flair and understanding of wireframes and flows, user research findings, digital guidelines / branding and best practices to bring to life new products and enhancements, as well as working on smaller day-to-day tasks as required.

Who you are :

• Visionary, curious and imaginative: You’re deeply passionate about bringing to life the best digital experiences possible ;
• Strong collaborator. You love working together as one team and are always open to feedback and sharing knowledge. You are comfortable working within Digital / Brand Guidelines and technical limitations ;
• Strong communicator. You can listen to a brief, ask the right questions and confidently explain your solutions. You can work with Developers and the wider team to see designs through to production ;
  
  Simply smart and Champion Better. You embrace innovative thinking and are always looking for ways to surprise and delight our guests online. You demonstrate creativity and enthusiasm for making things better ;
• Customer focussed. You strive to ensure the best outcome for your customers and have a passion for putting the needs of customers first ;
• A self-motivator with an eye for detail. You have no problems remaining calm in a fast-paced, ever changing environment and pride yourself on your strong attention to detail and consistency.

What you’ll need :

• Understanding of user-centered design processes and methodologies ;
• 2+ years commercial digital design experience in agency or similar in-house roles ;
• Experience designing for the web, apps and digital platforms ;
• Knowledge or experience in design and prototyping tools such as Sketch/XD/Framer X and Adobe Creative Suite ;
• Basic understanding of HTML/CSS, accessibility and responsive design.

What you’ll get from us :

Other than the opportunity to work for the iconic Virgin brand and an award-winning airline, this role will provide you with some exciting experiences, as you will :

• Contribute to the digital experience used by millions of Australians each year ;
• See projects through from initial research to final production ;
• Work with an amazing team of subject matter experts.

As a Virgin Australia team member, you will also receive fantastic employee benefits including discounted flights for you, your family and friends (across domestic and international) and global accommodation options.

Interested?

If you are someone with a strong attention to detail, are able to work efficiently to strict deadlines and manage multiple projects in a fast-paced environment as well as a hunger to develop within an exciting company then this role is for you.

 DigitalExperienceDesigner PD.pdf