Virgin Australia seeks to recruit a modelling & insights specialist

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Velocity Frequent Flyer is the award –winning loyalty program of Virgin Australia, providing members with many easy ways to earn Velocity Points both at home and around the world to enjoy fantastic rewards sooner! Our people make it happen here at Velocity, and it is all about your collaboration, entrepreneurial thinking, and simply smart perspective to the way we do things.

 

What are we doing :

The Modelling and Insights team uses a rich selection of internal and external data to derive key insights and develop statistical models in order to enable our Airline Partners, Loyalty Program Design and Rewards, Marketing and the Partnerships Teams develop strategy, communications and products that will support our vision of becoming “Australia’s most loved loyalty program”. The team also supports Virgin Australia initiatives to become the “world’s most rewarding travel experience”.

 

About the role :

The modelling specialist will develop a wide range of insights and models to support the data driven vision of Velocity. In order to achieve this, you will :

• Code in one or more statistical programming languages as SAS, R or Python to interrogate and find relevant insights from large and diverse datasets ;
• Be an expert in statistics and machine learning ;
• Apply classic techniques such as logistic regression and more sophisticated ones such as elastic net, gradient boosting and random forest ;
• Use segmentation and clustering techniques to detect homogenous groups of members across the program or within specific Partner programs ;
• Provide consulting services and analysis to other groups ;
• Communicate in a clear and visual manner results and insights ;
• Derive, maintain and improve key metrics to be used in CRM strategy and analysis.

 

Who you are :

• Do you love discovering and mining into complex and large datasets?
• Do you think out of the box and embrace innovative thinking when it comes to data?
• Are you passionate about machine learning and statistical techniques?
• Are you a team player?
• Do you like to communicate your insights effectively to a non-technical audience and find the best way to visualize them?
• Do you believe that insights based on data can drive change through the business and help build a better user experience?
• Do you like to travel and want to inspire others to do so?
• If you answer yes to all those questions, then this opportunity may be for you.

 

What you’ll need :

• A Bachelor or Master’s Degree in a quantitative discipline as Computer Science, Machine Learning, Operational Research, Statistics, Mathematics, etc. or equivalent experience ;
• 1 to 3 years (or 5+ years) of experience building predictive models and insights analysis ;
• Advanced programming skills in SAS, R and/or Python ;
• Excellent SAS and SQL data manipulation skills ;
• Data visualization skills ;
• Communication and deck building skills ;
• Attention to Detail, Deadline-Oriented, Confidentiality, Time Management, Innovation, Interpretative skills ;
• Knowledge of Tableau and Adobe analytics is a plus.

 

What you’ll get from us :

• Fantastic employee benefits including discounted flights, travel and accommodation options ;
• Join the Virgin Australia Group of companies 2015 & 2016 Awarded ‘’Most Attractive Organisation’’ ;
• Dynamic, diverse and highly collaborative modelling and insight team ;
• Spectacular City-based office with onsite restaurants and facilities.

 

Interested :

This opportunity won’t be around for long. Don’t delay and miss your chance to be part of our journey as we achieve our vision of becoming Australia’s Most Loved Loyalty Program.

 

Apply now :