UBA recrute un Chargé des médias numériques / Community Manager, Abidjan, Cote D’Ivoire

PostesMissionsProfils
Digital Media Officer

 

 

Responsible for the digital media management

 

Plan and manage our social media platforms

 

Construction and follow-up of an editorial line and planning

 

Developing necessary process and policy towards ensuring beneficial relationships, brand enhancement and zero negative press on social media platforms

 

Manage and resolve negative press when necessary

 

Facilitating Advert Placements to obtain optimum exposure (Internet / Social media)

 

Communicate on products and promotion

 

Monitoring and reporting via the daily and weekly media review.

 

Analysis and optimization of actions carried out using web analytics tools (Google Analytics, Agopulse, etc.).

 

Brainstorm and design innovative idea of digital compaign

 

Ensure customer satisfact by handling customers complaints effectively

 

Prepare weekly accurate reports on marketing digital compaign’s performance/social platform performance

 

Involvement in internal communication actions to unite employees within the company

 

Management of transversal projects with the different departments of the company (Customer experience, Sale, Legal, IT, etc.)

Formation:

 

Master Mass Communication (or Social Sciences and Arts but with Media or Journalism Experience)

 

Expérience :

 

2 years Working experience spanning Banking Operations, public relations/media and advertising, corporate communications

Key Performance Indicators:

Zero negative press on social media platforms

Timely delivery of reports

Extent of leveraging of the bank, its events, products and services in social media platform

Increase number of followers and drive engagement on the platforms.

 

 

United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders.

UBA has a large footprint across the globe operating in 20 African countries: Republique du Benin, Burkina Faso, Cameroun, Congo Brazzaville, Congo DRC, Cote d’Ivoire, Gabon, Ghana, Guinea, Kenya, Liberia, Mali, Mozambique, Nigeria, Senegal, Sierra Leone, Tanzania, Tchad, Uganda, and Zambia. The Bank also operates in the United Kingdom, the United States of America, and with a presence in Paris.

Our Mission
To be a role model for African businesses by creating superior value for all our stakeholders, abiding by the utmost professional and ethical standards, and building an enduring institution.

Our Vision
To be the undisputed leading and dominant financial services institution in Africa.

Organizational Values
We take our corporate culture very seriously and take proactive steps to enshrine it in the hearts of our employees. Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards. UBA remains the ideal workplace to realize potential and enjoy career advancement.

 

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