REQUEST FOR EXPRESSIONS OF INTEREST

AFRICAN DEVELOPMENT BANK

Avenue Joseph Anoma, 01 B.P. 1387, Abidjan, CÔTE d’IVOIRE

Corporate IT Services Department (CHIS)

E-mail: IT_Recruitment@AFDB.ORG

Telephone: (+225) 20 26 22 61/ (+225) 20 26 25 83

1. The African Development Bank hereby invites Individual Consultants to indicate their interest in the following Assignment : Project Quality Manager.

2. The services required under the assignment include the following:

• Develop Integrated Solution Delivery Framework
• Create an Organizational Process Asset Library (Processes, Standard Operating Procedures, Templates, Checklists) in support of the framework –
• Outline Roles and Responsibilities that align with the integrated solution delivery framework
• Support assessment & evaluation of new PPM tools acquisition
• Develop and execute Organizational Quality Management Plan
• Develop QM execution tools (audit checklists against standard operation procedures or defined processes, templates and training materials) –
• Conduct Process evaluations to ensure compliances

Communication and Outreach :

• Initiate QA activities Metrics dashboard reporting and Trend Analysis
• Provide orientation, mentoring and coaching on execution of approved processes –

Continuous Process Improvement Management :

• Facilitate IT process improvement planning and implementation initiatives
• Conduct periodic internal process maturity assessments to ensure effectiveness and efficiency of IT processes and services –
• Provides guidance for the root cause analysis and recommends improvements
• Partner with other CHIS divisions to integrate new processes and Lessons Learned for continuous improvement

Deliverables :

Throughout the engagement period, the consultant will deliver the following :

• Integrated IT Solution Delivery Framework
• Process Asset Library portal, Processes, Standard Operating Procedures, Templates, and Checklists
• Roles and Responsibilities Matrix
• Tool selection recommendations,
• Improved Evaluation templates
• Organizational Quality Management Plan
• QA Audit Checklists and Reporting templates
• QA Evaluation Reports
• Metrics Reports
• QA Process Orientations Process documentation
• Process Maturity Assessment Reports
• Process Improvement Reports and Training Materials

Essential qualifications and skills :

• At least a Master’s degree in Information Technology, Computer Science or related field.
• Al least 10 years’ experience in administering quality management programs.
• Sound knowledge of PMBOK framework
• Knowledgeable on ITIL, TOGAF and ISO 27001 Standards
• Strong data analysis, evaluation, and reporting skills and the ability to work on cross-functional teams to support quality management/data analysis needs.
• Understand principles of Quality & HSE programs (Policy, Plans, and Procedures)
• ISO 9001 Lead auditor/Internal auditor course (desirable)
• Significant experience in the planning, development, and execution of communications strategies for complex IT projects.
• Client Orientation – experience maintaining client relationships in the face of conflicting demands or directions and providing evidence-based advice and solutions based on sound diagnosis and knowledge.
• Strong ability to see newsworthy stories quickly and easily.
• Experience in creating engaging social media assets and image editing.
• Ability to analyze complex information quickly and simplify for audiences.
• Strong communication skills, both oral and written
• Sound Project management skills
• Excellent organizational skills required to work on multiple projects / clients simultaneously
• Must be adaptable to frequent change utilizing effective decision-making.
• Ability to motivate a team or individual to achieve desired outcomes
• Attention to detail, timely follow through to consistently meet deadlines.
• Proficient with Microsoft Office Suite

5. The Corporate Information Technology Services Department (CHIS) invites Individual Consultants to indicate their interest in providing the above-described services. Interested Consultants shall provide information on their qualifications and experience demonstrating their ability to undertake this Assignment (CV, reference to similar services, experience in similar assignments, etc.).

6. The eligibility criteria, the establishment of a short list and the selection procedures shall be in conformity with the Bank’s procedures for the acquisition of consulting services funded by the administrative or capital expenditure. Please, note that interest expressed by a Consultant does not imply any obligation on the part of the Bank to include him/her in the shortlist.

7. The estimated duration of services is six (06) months and the estimated starting date is 02 May 2019.

8. Interested Individual Consultants may obtain further information at the address below during the Bank’s working hours: from 08:00 to 17:00 hours, Abidjan Local Time.

9. Expressions of interest must be received by email at the address below no later than Friday, 12 April 2019 at 17:00 hours, Abidjan local time and specifically mentioning “Project Quality Manager”.

For the attention of: IT Recruitment Team African Development Bank

Corporate IT Services Department (CHIS) Avenue Joseph Anoma, 01 B.P. 1387, Abidjan, CÔTE d’IVOIRE

Tel: (+225) 20 26 22 61

Email: IT_Recruitment@AFDB.ORG

10. ESTABLISHMENT OF THE SHORT LIST

A shortlist of three to six individual consultants will be established at the end the request of expressions of interest. The consultants on the shortlist will be judged on the following criteria on the basis of their updated resume.