Recruitment of a public information officer, P4

Cadre organisationnel :

These positions are located primarily in the Department of Public Information (DPI) and its worldwide network of information centers. In addition a number of other departments such as the Department of Peace-keeping Operations and Office of the Coordination of Humanitarian Affairs have need for expertise in the field of public information. Incumbents typically report to the Head or Deputy Head of unit or senior Public Information Officer. Functional responsibility for these profiles rests with the DPI.

Responsabilités :

Within delegated authority and depending on location, the Public Information Officer may be responsible for the following duties : (These duties are generic, and may not be performed by all Public Information Officers.) :

• Takes the lead in strategy, planning, development and implementation of large, complex communications campaigns (e.g. global promotion initiatives, public information programmes for a region, broad-reaching subject specific issues, etc.) ;
• where appropriate, works with departments, funds and agencies to develop ways to implement campaigns system-wide and to incorporate the campaign message and themes into all relevant events and products ;
• Identifies sources and seeks funding and other assistance for major campaigns ;
• Provides advice and expertise to managers, senior officers and other public information staff on a range of public affairs issues, methods, and approaches ;
• Aanticipates and resolves communications/public relations issues/problems ;
• Develops strategic partnerships with key constituencies to elicit support for and maximize impact of promotional objectives; serves as a spokesperson/principal liaison to media organizations, governmental bodies, national groups, private sector organizations, educational organizations, international organizations, etc ;
• Prepares or oversees preparation of a diverse range of information communications products in support of major campaign initiatives ;
• Drafts complex material for UN newsletters, periodicals, reports and books and edits drafts prepared by junior officers ;
• Evaluates results and impact of communications activities ;
• Reports on developments, trends and attitudes regarding the UN ;
• Represents the institution in meetings and conferences ;
• Fulfills speaking engagements and makes presentations to groups on UN activities and advocate issues of concern ; organizes media coverage and arranges for media contacts, briefings, interviews ;
• Organizes seminars, lectures, conferences, public events on major issues and events concerning the organization ;
• Builds information networks; plans and oversees maintenance of publicly accessible information materials on the United Nations; plans and develops outreach activities ;
• Manages publications programme; produces materials for print/electronic/voice/visual media ;
• Assists is the day-to-day operation of the unit to include participating in coordination of substantive and administrative activities of the unit, interpreting and disseminating policy, providing procedural advice, improving reporting systems, handling operational and administrative queries, preparing budget submissions, establishing and/or coordinating training programmes and monitoring and evaluating results ;
• May coordinate and direct a team of public information staff and/or mentor and supervise the work of junior officers on specific projects.

Compétences :

Professionalism :

Knowledge of different aspects of public information and communication. Ability to address a range of issues in the context of political developments, public attitudes and local conditions. Ability to conceptualize, design and implement major information campaigns. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication :

• Speaks and writes clearly and effectively ;
• Listens to others, correctly interprets messages from others and responds appropriately ;
• Asks questions to clarify, and exhibits interest in having two-way communication ;
• Tailors language, tone, style and format to match audience ;
• Demonstrates openness in sharing information and keeping people informed.

Teamwork :

• Works collaboratively with colleagues to achieve organizational goals ;
• Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others ;
• Places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position ;
• Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning and organizing :

• Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments ;
• Adjusts priorities as required; allocates appropriate amount of time and resources for completing work ;
• Foresees risks and allows for contingencies when planning ;
• Monitors and adjusts plans and actions as necessary; uses time efficiently.

Accountability :

• Takes ownership of all responsibilities and honours commitments ;
• Delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules ;
• Supports subordinates, provides oversight and takes responsibility for delegated assignments ;
• Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Creativity :

• Actively seeks to improve programmes or services ;
• Offers new and different options to solve problems or meet client needs ;
• Promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas ;
• Thinks « outside the box »;
• Takes an interest in new ideas and new ways of doing things ;
• Is not bound by current thinking or traditional approaches.

Client orientation :

• Considers all those to whom services are provided to be « clients » and seeks to see things from clients’ point of view ; Establishes and maintains productive partnerships with clients by gaining their trust and respect ;
• Identifies clients’ needs and matches them to appropriate solutions ;
• Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems ;
• keeps clients informed of progress or setbacks in projects ;
• Meets timeline for delivery of products or services to client.

Committment to continuous learning :

• Keeps abreast of new developments in own occupation/profession ;
• Actively seeks to develop oneself professionally and personally ;
• Contributes to the learning of colleagues and subordinates ;
• Shows willingness to learn from others; seeks feedback to learn and improve.

Technological awareness :

• Keeps abreast of available technology ;
• Understands applicability and limitation of technology to the work of the office ;
• Actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Formation :

Advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, public administration or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Expérience professionnelle :

A minimum of seven years of progressively responsible experience in public information, journalism, international relations, public administration or related area.

Connaissances linguistiques :

Fluency in one of the working languages of the UN Secretariat, English or French, (both oral and written) is required; knowledge of the other is desirable. Knowledge of another UN official language is an advantage.

Méthode d’évaluation :

Les candidats déjà placés sur l’une des listes de réserve ne feront pas l’objet d’une nouvelle évaluation, et par conséquent ne seront pas invités à passer d’épreuve ni écrite ni orale.

Charte des Nations Unies :

Aux termes du paragraphe 3 de l’Article 101 de la Charte des Nations Unies, la considération dominante dans le recrutement du personnel doit être la nécessité d’assurer à l’Organisation les services de personnes possédant les plus hautes qualités de travail, de compétence et d’intégrité. Aucun candidat ne sera pris en considération par l’ONU s’il s’est rendu coupable de violation du droit international des droits de l’homme ou du droit international humanitaire, d’exploitation sexuelle, d’atteinte sexuelle ou d’infraction autre qu’une infraction mineure au code de la route, ou s’il existe des motifs raisonnables de croire que le candidat a été impliqué dans la commission de l’un de ces actes. L’expression « exploitation sexuelle » désigne le fait de profiter ou de tenter de profiter d’un état de vulnérabilité, d’un rapport de force inégal ou de rapports de confiance à des fins sexuelles, y compris mais non exclusivement en vue d’en tirer un avantage pécuniaire, social ou politique. L’expression « atteinte sexuelle » désigne toute intrusion physique à caractère sexuel commise par la force, sous la contrainte ou à la faveur d’un rapport inégal, ou la menace d’une telle intrusion.

Sera dûment prise en considération l’importance d’un recrutement effectué sur une base géographique aussi large que possible. Aucune restriction ne sera imposée par l’Organisation à l’accès des hommes et des femmes, dans des conditions égales, à toutes les fonctions, dans ses organes principaux et subsidiaires. Le Secrétariat de l’Organisation des Nations Unies est un espace non-fumeurs.

Les candidats sont invités à respecter scrupuleusement toutes les instructions disponibles sur la plateforme de recrutement en ligne Inspira. Pour des informations plus détaillées, ils ou elles peuvent consulter le manuel d’instructions pour le candidat, en cliquant sur le lien hypertexte « Manuels » sur le côté supérieur droit de la page d’accueil de leur compte Inspira.

Les candidatures feront l’objet d’une évaluation et d’un examen préalables sur la base des informations soumises conformément aux critères d’évaluation de l’avis de vacance de poste et aux dispositions législatives internes applicables de l’Organisation des Nations Unies, notamment la Charte des Nations Unies, les résolutions de l’Assemblée générale, le Statut et le Règlement du personnel, les textes administratives et les directives. Les candidats doivent fournir des informations exhaustives et précises conformément aux instructions fournies sur la plateforme Inspira. Une fois la candidature envoyée, aucune modification, suppression ou révision, ni aucun ajout ou changement ne pourra être fait. Il sera procédé à une vérification des références des candidats faisant l’objet d’une attention particulière pour s’assurer de l’exactitude des renseignements qu’ils ont fournis dans leur candidature.

Les avis de vacance de postes publiés sur le Portail des carrières sont retirés à 11:59 p.m. (heure de New York), le jour de la date limite de dépôt des candidatures.

Aucun frais de dossier

L’ONU ne perçoit de frais à aucun stade du recrutement (dépôt ou traitement de la candidature, entretien, formation, etc.), et elle ne demande aucune information bancaire.