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Le PNUD recrute un Assistant du centre des opérations de sécurité, Accra, Ghana

Le PNUD recrute un Assistant du centre des opérations de sécurité, Accra, Ghana

Publié : 

Categories : Avis de recrutement

Domaines : Informatique - Télécommunication - ElectroniqueSécurité - Armée - Armée de l'air

Regions : Ghana

Le PNUD recrute un Assistant du centre des opérations de sécurité, Accra, Ghana

Background

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
In line with the country Security Risk Management (SRM), the United Nations system in Ghana created Security Operation Centres (SOC) in Accra and Tamale with the primary responsibility of ensuring the safety and security of all UN staff, dependents and property.  The SOCs are designed to operate on 24×7 basis.

The position is fully funded by UN agencies in Ghana through the Local Cost Shared Security Budget.

The SOC Assistant will provide radio communication/security support to staff and dependents in all UN Agencies.

Duties and Responsibilities

Under the immediate supervision of the Security Advisor (SA), the Security Operation Assistant shall be responsible for the following duties:
Security Operation Centre
  • Serving in shift-system at a 24/7 SOC which maintains a radio and telephone communication regime with all UN staff in the Area of Operation;
  • Receive, process, record and pass all security related information to the appropriate quarters through the normal communication channels;
  • Inform the Supervisors immediately of any incident/accident;
  • Maintain communication link with the security agencies (police and military) with a view to providing the necessary assistance to UN staff members and receiving updated information on security matters;
  • Register and forward all e-mail messages and messages deposited during working and off-duty hours;
  • Accurately identify exact location/grid references of all incident/accidents and pass information to the Supervisors and the police;
  • Maintain both electronic and manual register;
  • Brief the incoming duty security operation assistant on all events, especially pending cases for which action is to be taken;
  • Perform radio checks, as directed by the SA / ASC / Local Security Assistant (LSA) and Security Operation Centre Supervisor;
  • Maintain up-to-date records of all security section supplies;
  • Conduct residence security surveys;

Security Support

  • When required, he/she will assist police during investigations in all security related incidents involving UN staff;
  • Provide relevant assistance to visiting staff members requiring assistance through radio or telephone channels;
  • Keep the SA /ASC / LSA and Security Operation Centre Supervisor informed of any information or incident that could have a bearing on the security of staff and property;
  • Prepare and conduct security briefings.

Security Communication Equipment

  • Ensure that all communication equipment (i.e. VHF and HF radios, fax mobile and land-line phones) are in perfect working conditions before the start of duty.

Administrative Support

  • Assist with preparation of UN IDS and Access badges when on day shift;

Perform any other tasks as assigned by the SA / ASC / LSA and Security Operation Centre Supervisor.

Institutional Arrangement:
The Security Operation Assistant will report directly to the UNDSS Security Advisor. One (1) position will be based in Accra and two (2) positions will be based in Tamale.
Competencies
Achieve Results:
LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline;
Think Innovatively:
LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvement;
Learn Continuously:
LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback;
Adapt with Agility:
LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible;
Act with Determination:
LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident;
Engage and Partner:
LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships;
Enable Diversity and Inclusion:
LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies
Thematic AreaNameDefinition
Business ManagementCommunication
  • Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
  • Ability to manage communications internally and externally, through other appropriate channels
Business ManagementCustomer Satisfaction/Client Management
  • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.
  • Provide inputs to the development of customer service strategy.
  • Look for ways to add value beyond clients’ immediate requests.
Security ServicesSecurity Training
  • Ability to design, contribute to, and/or facilitate meaningful security training programmes/courses
Security ServicesSecurity Incident Management and Monitoring
  • Ability to provide basic response to security incidents/events
  • Ability to anticipate client’s upcoming needs and concerns.
Security ServicesSecurity Information Management
  • Analytical capabilities to process diverse security information and develop recommendations
Business DevelopmentHuman-centered Design
  • Ability to develop solutions to problems be involving the human perspective in all steps of the problem-solving process
Business DevelopmentIntegration within the UN
  • Ability to identify, and integrate capacity and assets of the UN system, and engage in joint work; knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situations

Required Skills and Experience

Min. Academic Education
  • High School Diploma or equivalent
Min. years of relevant Work experience
  • 4 years of experience in telecommunication
  • Prior experience with the UN system or an international NGO is desired.
Required  skills and competencies
  • Knowledge of telecommunication
  • Solid computers skills (MS Word, Excel, Access and PowerPoint);
Desired additional skills and competencies
  • Knowledge of Security or Emergency Operation Centre
Required Language(s) (at working level)
  • Fluency in English
  • Fluency in Ghanaian language is required.

Disclaimer

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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