The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

Conflict in the Democratic Republic of Congo (DRC) led to a rapid influx of refugees into Zambia in late 2017. The Office of the Commissioner for Refugees (COR), with the support of the United Nations High Commissioner for Refugees (UNHCR) and other government counterparts established a new Congolese refugee settlement in Mantapala, Nchelenge District (Luapula Province) to be integrated with the host Zambian communities. Approximately 14,000 refugees are currently settled in Mantapala. Since December 2017, WFP has been assisting the refugee population with a food basket that allows them to meet the required 2,100 kcal/person/day, to transition to cash-based transfers by the end of 2019.

A monitoring assistant is required in WFP’s field office team based in Nchelenge, Luapula, to oversee distribution, post-distribution and outcome monitoring, as well as to monitor the execution of cash-based transfer activities for the refugees in the area.

Education :

Completion of secondary school education. Diploma/Certificate and relevant work experience on Development, Social Sciences, Agri-business, Business Studies, Economics, Accounting, or Finance.
Language :

Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

Organizational Context :

These jobs are found primarily in WFP Field based Offices, and job holders typically report to Programme Policy Officer or Programme Associate. The reporting lines may change depending on the size of the office.
At this level work is carried out under minimum supervision. Job holders are expected to produce organised and accurate technical work and reports. They may provide guidance on standard practices to other staff and counterparts in their area of work.

To perform monitoring activities within a specific coverage area, serve as CBT focal point in the field office, and provide reports to support the effective delivery of assistance packages.

1. Provide the Country Office with accurate and up-to-date information on the food security situation of Kenani Refugee Transit Centre and Mantapala Refugee Settlement.
2. Prepare monthly travel/monitoring plan.
3. Verify that the identification and registration of eligible beneficiaries is being carried out in line with WFP guidelines and agreements signed between WFP and Cooperating Partners.
4. Conduct regular monitoring and reporting of food distribution activities in Kenani Transit Centre and Mantapala Refugee Settlement. Identify potential problems and support the overall programming process. This will include the following:

• 1. Check that correct food or cash assistance distribution procedures are being followed at the distribution sites as outlined in guidelines and agreements with cooperating partners.
  2. Conduct Beneficiary Contact Monitoring and On-site Distribution Monitoring to establish the utilization of the food and cash assistance programmes as well as beneficiaries perceptions on the quality of food and cash assistance.
  3. Participate in household assessment about the overall impact of the food and/or cash assistance in tackling problems of food insecurity through Outcome Monitoring in Mantapala settlement.
  4. Support CBT electronic reconciliation and reporting platforms.
  5. Support financial education programmes for persons of concerns.

5. Regularly check that warehouses and stores which are being used for the storage of WFP donated food commodities are meeting the appropriate standards in terms of cleanliness, stacking, record keeping and overall management etc, as laid out in WFP guidelines.

6. Liase with cooperating partners, NGOs, local authorities and other government entities in Kenani Refugee Transit Centre and Mantapala Refugee Settlement aimed at efficiency and timely food access to beneficiaries.

7. Provide guidance for cooperating partners on WFP operational practices, monitoring tools and methods in order to support them to complete self-monitoring tasks and to contribute to the visibility of WFP in the coverage areas.

8. Maintain information records and monitoring plan documentation, such as records of commodity movements and programme checklists, in order to assist in the effective delivery and distribution of food items or non-food items.

9. Prepare field mission reports to document programme implementation.

10. Follow set emergency response processes and procedures for emergency food and/or cash assistance.

11. Any other activity as required.

Purpose :

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
•  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
•  Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
•  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People :

• Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
•  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
•  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
•  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance :

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
•  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
•  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
•  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership :

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
•  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
•  Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
•  Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

We look for applicants with the highest integrity and professionalism who share our humanitarian values. We commit to promote diversity, gender parity and equality between men and women.

WFP strives to build a work environment that is safe and respectful, and free of sexual harassment and abuse of authority. We believe in open communication, and every individual at WFP is treated with respect regardless of gender, age, ethnicity, religious and political beliefs, etc.

In this pursuit, WFP assists women to balance work exigencies with personal and family responsibilities by providing an attractive compensation package, including fully paid maternity leave for 16 weeks, breastfeeding time off, and the possibility to avail of flexible working arrangements. Also, we endeavor to provide our staff, women, and men, with training and professional career development.

• Has experience analysing programme output and outcome data.
• General knowledge of WFP monitoring and evaluation systems and standards.
• Has experience analysing programme output and outcome data.
• General knowledge of WFP monitoring and evaluation systems and standard.  
• Has experience in cash-based transfers at field level.

• The applicant should be a Zambian national.
• Only candidates who are short-listed will be contacted.
• Applications must be submitted online on https://career5.successfactors.eu/sfcareer/jobreqcareer?jobId=106814&company=C0000168410P&username=
• Use English language only.
• Indicate clear years of experience with each job (Month/Year).
• Attach copies of your qualification.

Deadline to receiving applications 27 August 2019.

This position is open to only to Zambian nationals.