Le Groupe MTN recherche un Responsable Senior – BI et Analytics, Douala, Cameroun
JOB DESCRIPTION
Operational Delivery
The role is accountable for the following work area outcomes:
Strategy & Analytics, Budgeting, Data and Reporting
- Implement and execute policies, procedures and guidelines cascaded by the functional lead
- Comply with the set governance mechanisms, under supervision from the functional lead
- Cascade the Group Fintech budget, analytics and reporting framework in the sub-function, under direction from the CEO.
- Evaluate the efficiency and effectiveness of BI strategies and propose and offer suggestions for improvements
Insights & Analytics Operations
- Gather and prioritize analytics demands from various functions in MMC and project manage delivery against demand
- Borrow BI & CVM capability from group and localize to provide effective analytics solutions to MMC.
- Work closely with product, technology and operations teams to drive complex data and trend analysis
- Develop models and frame business scenarios that are meaningful and impact critical business processes and/or decisions
- Benchmark and measure the performance of various business operations projects
- Extract data & build dashboards, combining data from multiple sources to turn raw data into actionable insights
- Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams
- Provide support to functional teams for web/platform analytics across reporting, maintenance, and integration of data sources
- Generate fortnightly, monthly, and quarterly reports to uncover learnings and insights to guide future business improvement processes
- Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions
- Deploy tools, systems and methodologies approved by the Group and localize as per requirement
- Work collaboratively with other specialists in the BI & CVM team for the ETL lifecycle
- Apply industry knowledge to interpret data and improve functional performance
- Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements
- Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company.
- Where required, escalate unsolvable issues to Head of Department and Opco CEO in a timeous manner
- Other tasks and duties, as assigned
Education
- Degree / diploma in Data, Analytics or related field
- Post Graduate degree in similar or related field is an advantage
Experience:
- A minimum of 5 to 6 years’ total experience in a similar position ;
- Experience in Fintech, banking or Telecom is preferred ;
- Experience working in a global/multinational enterprise with a good understanding emerging markets is preferred;
- Experience in data analysis and management, business performance management and BI within the Fintech industry ;
- Knowledge of modern Big Data platforms and Open-Source solutions to database, data analysis, and data management ;
- Experience in developing and deploying CVM campaigns in the Telecom/Financial/Consumer industry ;
- Deep knowledge and experience in data reporting/visualization tools (Power BI, Tableau, etc.) ;
- Deep knowledge and experience in data analytics tools (SQL, Python, SAS, etc.) ;
- Experience working across global locations/ regions and have a grasp of political, social, infrastructure and integrity challenges.
Competencies:
Functional Knowledge
- Big data and analytics ;
- Data mining & modelling ;
- Data interpretation ;
- Data visualization & Reporting ;
- Statistical Analysis ;
- Quantitative Analytics ;
- Forecasting/predictive Analytics ;
- Multivariate testing & optimization algorithm ;
- Business intelligence systems and tools ;
- Data science toolkits (SAS, R, SPSS).
Skills
- Relationship/people management
- Analytical thinking
- Continuous improvement
- Data interpretation
- Delivery focused
- Presentation
- Relationship building
ABOUT US
MTN Group Limited is a South African multinational mobile telecommunications company, operating in many African, European and Asian countries. Its head office is in Johannesburg. MTN recorded 232.6 million subscribers, making it the eighth largest mobile network operator in the world, and the largest in Africa.
With more than 17510 professionals, working in over 20 countries around the world.
MTN recruiters are always searching for brilliant candidates with an entrepreneurial spirit, looking for a work culture where innovation is the goal, hard work is expected, and creativity is rewarded. MTN employees enjoy competitive salaries, excellent health benefits, and a network of like-minded co-workers that drive innovation across the entire telecommunication industry.
ABOUT THE TEAM
The Human Resources team partners with all aspects of the organization, driving success through the effective and innovative management of people for both current and future business needs.
Key roles that the Human Resources team performs:
- Executive Role: Specialists in all aspects of people management. High-level input at a strategic level into all key business decisions.
- Audit Role: Ensures all areas of the organization are compliant with legal requirements AND best practice employment policies and procedures.
- Facilitator Role: Close partnership to support, advise and extend the ability of all areas of the organization to meet their objectives through the implementation of highly effective employment practices in areas such as Talent Acquisition, Learning and Development, Reward systems, Performance Management, Health and Wellbeing.
- Consultancy Role: Provide expert advice to the organization and it’s managers on any aspect of workforce management and employee relations and performance.
- Service Role: Ensure the organization is fully aware of and is equipped to deal with developments impacting employment matters, such as changes in legislation, changes in the characteristics of the labor market.
