L’Ambassade des États-Unis à Dakar recrute un Commis au logement, Dakar, Sénégal

Duties

The incumbent is a Housing Clerk in the seven-person Housing section of the General Services Office. He/she is the project manager coordinating repair and improvement projects among residence landlords, vendors, work crews, and embassy escorts of over 150 Operating Lease residences in the Housing Pool. Incumbent serves as the Embassy point of contact for the Government of Senegal utility companies for water, electricity, sewage, and internet services. Incumbent maintains utilities invoices, claims, and work request files pertaining to Mission residences. Incumbent intercedes with the utility companies on behalf of the employee or offices of the Mission where service interruptions, infrastructure repair, emergency situations, billing, and other issues arise.

Qualifications and Evaluations

Requirements:
EXPERIENCE: At least two years’ experience in office, clerical or accounting, or real estate employment is required.

JOB KNOWLEDGE:

Excellent coordination, interpersonal skills, and initiative are necessary particularly in situations in which the incumbent is liaising with landlords, property managers or Utilities managers. Demonstrated computer proficiency is required, utilizing multiple software applications (e.g., MS Word, Excel, PowerPoint); documented ability to multi-task in work situations that are often time-sensitive is required. Incumbent must have knowledge of U.S. Government Leasing operations and procedures. He/she must have the ability to track requests related to the Housing section. Interpersonal communication is a key element for this position as it is used at many levels, inside and outside the Mission. Incumbent must enter invoices into a consolidated spreadsheet, verify data accuracy, and follow up on all pending payments.

Education Requirements:
Completion of high school education.
Evaluations:
LANGUAGE: 

English level III Good working knowledge written and spoken is required. French level IV Fluent written/Spoken, including ability to translate is required. (This may be tested)

SKILLS AND ABILITIES:

General knowledge in administrative support. Excellent interpersonal skills and flexibility are necessary, with a particular emphasis on negotiation skills. The incumbent will have to constantly liaise with vendors, customers, and different sections. Incumbent must have billing/invoice familiarity and ability to work on data for the utilities duties and as backup for the GSO sub-cashier. Incumbent must monitor and track all requests for the section; must have ability to maintain the tracking system related to landlord issues, utilities, or the section’s concern. Communication at various levels internal to the Mission and external: section chiefs, employees, Customer Service Center, landlords, contractors, developers, real estate agencies, Utilities companies.

Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:
Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Dakar, Senegal may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:
HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

    1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
    1. AEFM / USEFM
    1. FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:
Create an account on the Electronic Recruitment Application (ERA) Website at:

https://erajobs.state.gov/dos-era/sen/vacancysearch/searchVacancies.hms

Choose Announcement Number DAKAR-2023-011 Housing Clerk and complete the online application. Upload any additional documentation that supports or addresses the requirements listed above (e.g. degrees certificates, work permits & SF 50 if applicable) into the Electronic Recruitment Application system.

Required Documents:
Copy of Orders/Assignment Notification/Equivalent (if applicable)

Residency and/or Work Permit (if applicable)

High School Diploma 

DD-214 – Member Copy 4, letter from Veterans’ Affairs, or other supporting documentation (if applicable)

SF-50 (if applicable)

Driver’s license

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Dakar, Senegal.

 

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