International NGO Safety Organisation (INSO) is looking for Deputy Director, Operations

Ville : Abudja

Closing date : 15 apr 2018

Organisation Background:

Founded in 2011, the International NGO Safety Organisation (INSO) is a British charity that supports the safety of aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services including real-time incident tracking, analytical reports, safety related data and mapping, crisis management support, staff orientations and training.

INSO services help NGOs with their day-to-day risk management responsibilities and improve their overall situational awareness to support evidence-based humanitarian access decisions.

The Organisation has grown from innovative start-up to become a globally recognised charity and a valuable component of the humanitarian safety coordination system.

Today the Organisation provides daily support to more than 850 NGOs in twelve of the world’s most insecure countries and has earned a strong reputation for performance, principles & professionalism.

INSO Lake Chad Basin Regional Office:

Since becoming registered in Nigeria in 2016, INSO has developed a strong regional approach, supporting NGOs working on the Lake Chad Basin Crisis from all neighbouring countries. The coordination office, which is based in Abuja, oversees two operational offices in Maiduguri, Nigeria and in Maroua, Cameroon. Another sub-office in the Diffa region of Niger is expected to open during the first quarter 2018.

We currently seeking an experienced humanitarian professional to join our team in the Lake Chad Basin Regional Office as a Deputy Director, Operations.

Job Summary:

The Deputy Director – Operations oversees all aspects of service delivery and plays a key role in ensuring that INSO provides the best support possible to NGOs responding to the Lake Chad Basin crisis. Specific responsibilities include the recruitment and training of new staff, editorial review of key INSO products, monitoring and continual improvement of compliance with service delivery standards, and support to the Director on the broader strategic development of the programme.

On a delegation of authority basis, the Deputy Director – Operations independently line manages and mentors INSO’s regional teams, and will also stand in as the acting Director in his/her absence.

The successful candidate will have a strong background in NGO safety and security, be outgoing, inquisitive and detail oriented, and have significant experience building and leading high performing teams. He/she will also have the ability to analyse complex security issues and contexts, communicate to an excellent standard of English both verbally and in writing, and above all else share INSO’s commitment to humanitarian principles.

Major Responsibilities:

• Compliance monitoring of all INSO mandated services including 24/7 flash reporting, safety and access roundtable meetings, analytical reports, training, orientations, crisis assistance, site security reviews and other demand-based services.
• Management of the INSO regional teams, including recruitment, training, orientation and on-the-job mentoring of regional and operations team members.
• The development and implementation of locally specific internal security management policy, SOPs and guidelines.
• Leadership and representation of the programme in the director’s absence.
• Development of annual strategy to include programming priorities, proposals, reports, budget management, forecasts and maintaining contractual compliance in all areas at all times.
• Application of INSO global policy in both administrative and operational areas including HR, Finance, Logistics, Security etc.
• INSO’s organisational development and on-going improvement of internal operational protocols and services.

Mandatory Requirements:

• Fluency in English & French, both written and spoken.
• Proven writing, editing, and analytical skills and the keenest eye for detail.
• Demonstrable and significant operational NGO safetyexperience.
• Personal and professional resilience in a fast moving, high output, quality-driven programme.
• Experience in the humanitarian, and/or risk management and/or humanitarian access sectors.
• Independent drive, motivation, and excellence, and ability to operate and sustainably manage staff and teams under strict systems and deadlines.
• Well-developed personal, personnel, organisational and team management skills and standards.
• Demonstrable understanding of humanitarian safety practices and principles.
• Commitment to humanitarian principles and values.
• Graduate level education in a relevant field or equivalent work experience.
• Minimum 2 years spent in insecure/conflict-affected environments with progressive seniority.

Preferred Characteristics:

• A year’s recent experience working in the Lake Chad Basin, ideally in an NGO safety role or equivalent – and demonstrable understanding of the context.
• Prior experience in an inter-agency role.
• Employment history that reflects experience in both security and civilian fields.
• Experience in staff capacity development and training.
• Experience with NGO security and project management, including donor relations.
• Existing information networks and/or local language skills.

Langues parlées

Fluency in English & French, both written and spoken.

Key Personal Competencies:

• A good listener.
• An effective communicator.
• Excellent analyst.
• Team player.
• Excellent interpersonal skills.
• A people manager.

Salaire / indemnités

• €5000 per month salary,
• 4 days annual leave per month
• 3 days of R&R every 3 months,
• global medical coverage,
• AD&D coverage.

Dossier de candidature

Interested applicants are requested to send the following to jobs@ngosafety.org and reference “INSO Deputy Director, OPS, LCB” in the subject line of the email.

Only shortlisted candidates will be contacted on a rolling basis and the vacancy will be closed once the final candidate is identified.

• Cover Letter specifying how you meet the mandatory requirements, any preferred characteristics, your motivation for applying, and what you hope to bring to INSO (1 page maximum).
• Updated CV (2 pages maximum).

Please note that during the course of the recruitment process, one relevant and substantive writing sample in English and/or French that demonstrates your analytical and report writing abilities (10 pages maximum) will be required.

Please do not reapply if you did it before for the same position

Please do not send any additional information (such as copies of certificates, copies of diplomas, other writing samples, etc.) and keep the total size of your application under 2MB if possible.