Job Role Responsibilities :

• Act as customer’s primary point of contact, managing all key customer facing activities – order commitment and fulfillment; invoicing and issue resolution
• Drive customer satisfaction by demonstrating ownership and managing key cross functional interfaces with sales, supply chain, logistics, etc.
• Handle customer complaints and be able to resolve customer issues proactively and drive improvements
• Be an ambassador to build strong customer relationships, gain an understanding for their business, service needs, and leverage this to be a trusted advisor

Required Skills and Knowledge  :

• Bachelor or Master Degree with strong academic background (Business related field is preferably);
• 2 – 5 years work experience in Logistic and Supply Chain would be advantage;
• TOEIC at least 800 or IELTS at least 6.5;
• Good in Hindi;
• Good analytical and interpersonal skills;
• Open for opportunities and willing to take challenges.