Caterpillar is hiring a Industry Representative, Cote d’Ivoire
JOB DESCRIPTION
Description
As an Industry Representative you will be assisting dealers to market Caterpillar products and services and in the development of dealer sales capability. This is generally the first field assignment following completion of the pre-field marketing training program.
Job Duties/Responsibilities may include, but are not limited to:
* The key role of this first level field assignment position is to learn and assist others, while building industry knowledge. You will learn to become a sales liaison among dealers, customers and other Caterpillar personnel. A more senior representative and the supervisor/manager typically direct work. Decisions made by this position are more routine and with limited risk issues. Challenges include meeting expectations in delivering results, learning to consider alternative courses of actions, making timely decisions and developing communication skills.
* Primary roles will include: assisting dealers in developing increased human performance capability; providing assistance on existing and potential customer issues and improvement measures within one industry; assisting dealers on forecast, sales/rental/used strategy planning and sales techniques; supporting rollout of new products (e.g., products, parts, customer service agreements, other service products); communicating marketplace and competitive activity to Caterpillar personnel and dealers; assisting with analyzing product application, configuration and utilization that provide the best solution for a customer; assisting dealers with business planning within one industry; helping to create and promote programs that increase sales while maximizing price realization; and developing required proficiency level in the specified foundation competencies and skills.
* You will come to understand customer/dealer market and needs and build an understanding of how and why decisions are made within your work group and organization. You may be responsible for applying those decisions to support and develop product sales, dealer effectiveness, overall segment growth, new product processes, process improvement, sales management process improvement, etc.
* You and your manager, will direct your development and continual learning through experience and staying abreast of technology changes. Key learning comes from gaining experience in the assigned industry, developing communication and people relationship skills, improving problem solving techniques, building business skills, enhancing use of Caterpillar systems and developing leadership basics.
Qualifications
Required Qualifications:
* A college or university degree or equivalent experience.
*1 to 4 years of experience in working in dealers and/or customers in road construction,
* Fluent in English
Desired Qualifications
* Good communication, interpersonal, and collaboration skills
* 1 to 2 years prior experience in general development/training.
* Will begin exhibiting ability to work independently and to communicate effectively with others in the work group, dealer personnel and customers.
* Significant travel required at 50%.
* Fluent in Arabic is desired.
Closing date : 18 January 2019

















