Avis de recrutement d’un spécialiste des systèmes d’exploitation
- Job Number : 506407
- Work type : Full Time
- Location : Brisbane
- Categories : Airline Operations, Systems Analysts
Hello. We’re Virgin Australia. And we’re back (in a big way).
We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important). It’s about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do.
Who we’re looking for :
The objective of the Operations Systems Specialist role is to be an expert in core Airline Operational systems, specifically Flight Disruptions and Guest Recovery systems. You will have or will gain strong functional and technical knowledge about these systems, including skills that will allow you to configure and test solutions to meet business needs.
Ideally you will also have strong knowledge of the business processes for the Operations areas of an Airline that you support to assist in identifying continuous improvement opportunities. Collaboration is a key component of this role, amongst your team and division, across the wider business and with system vendors. You will gather and translate business requirements into solutions, translate the technical to the end user and ensure our systems are set up to support Operations teams and enhance operational capability.
What you’ll be doing :
- Build strong relationships and meet regularly with your business areas’ stakeholders to understand their current and future business needs and help translate these into technology requirements and solutions ;
- Co-ordinate the successful implementation of new versions and releases of systems in your domain, including reviewing release notes and determining the impact of changes ;
- Contribute to larger technology projects ensuring these projects deliver technology solutions that meet your business areas’ needs ;
- Develop documentation for systems and solutions in your domain, anything that is not covered in vendor documentation or business area user guides ;
- Ensure new opportunities or improvements support the delivery of VA and Technology division strategies.
You’ll be great in this role if you :
- 2-5 years’+ experience in a systems role, e.g., system analyst, business analyst, systems support ;
- Experience with systems used by Flight Operations, Flight Disruptions, Guest Recovery &/or Movement Management is desirable ;
- Significant system configuration, support and testing experience is key ;
- Experience in managing version upgrades and releases and producing system documentation ;
- Strong understanding of operational business processes which are supported by the airlines systems ;
- Ability to co-ordinate version upgrades, maintenance releases and small enhancements ;
- Demonstrated experience with gathering business requirements, translating them into solutions and managing and delivering small enhancements.
What you’ll get from us :
We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to) :
- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year) ;
- Flexible working arrangements (including work hours and work from home) ;
- Discounts on travel insurance, car hire, accommodation and experiences worldwide ;
- Discounted Virgin Australia Lounge membership ;
- Hospitality, retail, technology, beauty services and wellness discounts ;
- Wellness support, including the betterme digital wellbeing platform ;
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial ;
- Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you.
Equality rules :
We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.
COVID-19 :
The safety and security of our people, guests and operations come first. Always. That’s why we’ve put together a comprehensive ‘Mandatory COVID-19 Vaccination Policy’. In a nutshell, to work with us, you’ll need to comply with our (and the airport’s) rules and regulations. And be fully vaxxed.
Ready to apply?
We’re ready to hear from you. Apply now.