airBaltic recrute un Conseiller en ventes et services
We will entrust you to
- Answer incoming customer queries, both over the phone and by email, according to airBaltic Service standards;
- Make, handle and process reservations following ticketing rules and procedures;
- Sell airBaltic tickets and ancillary products and services;
- Issue airBaltic travel documents in accordance with airBaltic terms and regulations;
- Support Travel agencies and Partner airlines with relevant information;
- Process sales reports according to procedures.
What You will need to succeed
- Fluency in Finnish and English languages;
- Excellent interpersonal and communication skills, both written and spoken;
- Customer service oriented personality;
- Attention to detail, high sense of responsibility;
- Team player;
- Problem solving skills and ability to work under pressure;
- Computer literacy.