airBaltic recrute un conseiller en ventes et services dans un centre d’appels

Join airBaltic, apply for : Sales and Service Advisor in Call Centre

 

Apply for Sales and Service Advisor in Call Centre/ Pārdošanas un apkalpošanas konsultants/-e and add your own magic to our customers` experience. You will be a proud airBaltic ambassador, taking inbound calls from new and existing customers, booking flights, assisting in any queries and engaging with our frequent flyer members. You will be responsible to make every customer feel valued and individual to us. If you are deeply motivated by customer care and outstanding communication skills you are the right person.

We will entrust you to :

  • Answer customer phone enquires according to Service standards ;
  • Make, handle and process reservations following ticketing rules and procedures ;
  • Check and handle incoming customer enquiries ;
  • Check and handle reservation system queues ;
  • Sell airBaltic ancillary products and services ;
  • Issue airBaltic traffic documents in accordance with airBaltic rules and procedures ;
  • Support Travel agencies and Partner airlines with relevant information ;
  • Process sales reports according to procedures.

What You will need to succeed :

  • Fluent in Latvian and English languages, knowledge of Russian language will be considered as an advantage ;
  • Excellent interpersonal and communication skills ;
  • Customer service oriented person ;
  • Team player ;
  • Ability to work under pressure ;
  • High sense of responsibility and problem solving skills ;
  • Computer literacy ;
  • Effective EU-recognized digital Covid-19 certificate as an attestation to the fact of vaccination against or recovery from Covid-19.

Apply till April 04, 2022

 

Apply here

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