World Vision recherche un assistant systèmes commerciaux de parrainage, Karuzi Cluster, Burundi
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities :
PURPOSE OF POSITION :
Revitalize child sponsorship within assigned APs by ensuring quality services and effectiveness through ongoing staff and volunteer’s capacity building, monitoring of assigned APs performance in sponsorship for sustained well- being of children and sponsor transformation. The functional scope of the sponsorship data Analyst includes ensuring high quality of the sponsorship communications, sponsor services and business processes that support end-to-end excellence in the child sponsorship experience. 2. MAJOR RESPONSIBILITIES % Time Major Activities End Results Expected 20% Contribute to community and partners engagement with child sponsorship 1. Participate in new partners Identification and assess potential partners for child sponsorship; 2. Work with the AP team to contextualize sponsorship messages and prepare a communication planfor partners, community members, families and children. 3. Facilitate process to introduce sponsorship to partners, community groups and children; 4. Train partners in key aspects of messaging, the recruitment of children, monitoring and other responsibilities; 5. Collaborate with CESP TPO to monitor and manage ongoing community understanding and ownership of child sponsorship and design plans for continuous education and increased ownership over time 6. Actively participate in the Program (re)design, implementation and evaluation to contribute to sponsorship integration in the whole program life cycle; 7. Involve partners and community groups in defining and adapting child selection criteria focusing on the most vulnerable 8. Support partners to design and engage in a community awareness process for sponsorship and child selection criteria in ways that promote community ownership and include focus on vulnerable children; 9. Collaborate with the AP team to design a child registration plan with partners which ensures transparency and participation in ways that are fun and meaningful for children; 10. In collaboration with CCDFs, conduct child registration in accordance with SO & NO plan; ensure quality review of collected data and their timely submission; 11. Monitor and support partners and volunteers in meeting sponsorship requirements efficiently and effectively. Communities and partners own sponsorship activities for greater impact and sustainability 2. Facilitate ongoing child sponsorship activities implementation to meet operational requirements and supporter expectations Staff and partners are well informed on Horizon Mobile applications and contribute to the sustained sponsorship performance 45% 1. Provide orientation and coaching to staff and volunteers in assigned APs on how to operate all dashboard functionality to identify current tasks; 2. Interpret and share at a weekly basis the dashboard information to all AP team and Volunteers for action; 3. Manage date-driven correspondence (such as Greeting Card & APR), system driven (IL), manual entry (mail, query). 4. Scan barcode, enter details of incoming mail, identify new and prioritize daily tasks. 5. Orient staff and volunteers on the photos and videos taking techniques and select those for use which address the media quality guidance. 6. Train staff and volunteers to manage and produce Child and Community Content that meets requirements in the media quality guidance; 7. Ensure sponsorship data is updated in SSUI and data used by APs team to inform programming regularly; 8. Upload rich media to SSUI 9. Monitor if all essential functions of the Mobile devices assigned to Volunteers operate correctly; 10. Manage all Mobile Device Management (MDM) to update/install or uninstall Horizon mobile application as required when there is a version upgrade; 11. Coordinate Synchronization of all Horizon modules for all Volunteers mobiles as required according to the data collection task (activity monitoring, child monitoring, Rich Media, GIS and WBS). 12. Raise Volunteers ‘awareness on how to take care of the devices to ensure they remain in good working condition. 13. Ensure all Volunteer Profiles are available in the PC version to allow volunteers’ user access to the Horizon mobile application. 14. Ensure volunteers are aware of and can use latest mobile device app upgrades and tools. 15. Ensure volunteers are aware of relevant WV business processes and rules related to their data collection task (activity monitoring, child monitoring, Rich Media, GIS and WBS). 30% 1. Facilitate ongoing child sponsorship activities implementation to meet operational requirements and supporter expectations 1. Work with children, families and community to help them understand the importance of collecting authentic, heart-warming and inspiring stories 2. Develop a plan for capturing stories which meet quality rich media content standards 3. Conduct quality assurance for all the child and community sponsorship 2.0 products before submission 4. Ensure quality and timely submission of all the required sponsor engagement products 5. Analyse risks and challenges to sponsorship operations within the assigned APs and collaborate with the CESP TPO and APs supervisors to develop appropriate strategies to ensure sponsorship effectiveness in each phase of the programme; 6. Prepare for Sponsorship Operations Audit and other accountability review processes for assigned APs and ensure implementation of recommendations; 7. Ensure that child monitoring, planning, analysis and reporting take place within the partnership timeline. 8. In collaboration with CESP TPO, support partners in designing approaches to meet sponsorship requirements that promote children’s skills and the outcomes of the partners or projects. 9. Assist partners to design innovative communications to sponsors that promote children’s skills and reflect their participation in development. 10. Ensure quality and timely communication between registered children (Timely and quality submission of ILs, SLs, GALs, APRs, Christmas cards) to maintain the assigned APs in green; 11. Participate in monitoring the performance of assigned APs against sponsorship standards, take corrective actions and share sponsorship monthly management report with the CESP TPO and AP Supervisors with copy the National Office Sponsorship Lead; 12. Coordinate and manage RC supply ensuring that commitments are met as per the NO & SO plans; 13. In collaboration with the CESP TPO and AP team, elaborate an annual APs integrated activity plan; 14. Implement GC sponsorship initiatives and pilots and document lessons learned Staff and partners are well informed on Horizon Mobile applications and contribute to the sustained sponsorship performance 5% Manage Sponsorship in Emergency Context 1. Report timely any child/RC incident, security issue according to standards; 2. Work with CESP TPO to ensure RC in fragile communities are regularly monitored and support is timely availed for any emergency affecting their wellbeing; 3. Collaborate with the NO and AP team to put in place strong safeguarding mechanisms for all RCs living in fragile context; 4. Prepare and submit to CESP TPO an interim Sponsorship Situation Report within the standard time; 5. Provide periodical updates to the NOs until end of Emergency; Ensure NO guidance in regards to Sponsorship Management in the changed context is well understood and applied by all staff and partners All RC case Management are handled and reported in accordance with NO and partnership guidance.
CORE COMPETENCIES FOR STAFF :
Be Safe and Resilient I take care of my personal well-being and support others to do the same. Build Relationships I treat others with empathy and respect so that trust grows, and we can speak the truth with love Learn and Develop I create opportunities for myself and others to grow, strengthen competence and improve performance. Partner and Collaborate I engage and influence networks of people beyond my role to make a bigger difference than we could alone. Deliver Results I focus on and help achieve the things that matter most, with clear evidence of my contribution. Be Accountable I exercise wise stewardship, showing sound judgment and integrity in the decisions and choices I make. Improve and Innovate I seek and discover new and better ways of doing things, solve problems and turn ideas into action. Embrace Change I approach change and the opportunities it offers with openness and courage, and I encourage others to do the same
KNOWLEDGE, SKILLS AND ABILITIES :
University degree in computer science or statistics 2. Minimum one-year experience in sponsorship data management or child focused data management in an NGO.
PREFERRED SKILLS, KNOWLEDGE AND EXPERIENCE :
Proven IT knowledge, skills and experience in database management. 2. Critical thinking/Analysis, questioning, self-drive and innovative; 3. Problems solving capabilities; 4. A team player and team builder; 5. Ability to give attention to details; 6. Must be a committed Christian; 7. Ability and willingness to work for longer hours, when the situation so demands; 8. Must have good interpersonal communication skills; 9. Work under minimum supervision.
Work Environment : Work environment: Office-based with travel to the field when called upon Travel : 20% Domestic travelling On call: 10%
How to apply :
Should you wish to apply for this position, please go to http://careers.wvi.org/job-opportunities-in-burundi. If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process. All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered. In case you face challenges applying through the online system, please call HR department for support. The closing date for submission of applications (Updated CVand motivation letter) is January 12, 2022.No late applications will be accepted. 3. Important Note • World Vision Burundi does neither use employment agencies nor does it charge money for recruitment, interviews or medical checks. • As a child focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children. • Although all applications will be considered on their individual merit, suitably qualified women are especially encouraged to apply. • The position will be located at Karusi provinceand successful candidate will accept to be located at Karusi province
Applicant Types Accepted : Local Applicants Only.
