The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

Organizational context :

These jobs are found in Headquarters (HQ), Regional Bureaux (RBs) and Country Offices (COs), and report to a Communications Officer.
Job holders at this level demonstrate responsibility and initiative to respond independently to queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis.

Job purpose :

To provide research and specialised communications services that support the creation of content and services aimed at maintaining and enhancing WFP’s visibility and reputation and supporting fundraising activities.

Standard minimum qualifications :

Education :

Bachelor’s degree is required mainly in Journalism, International Relations, Public Relations, Communications or other relevant field.

Experience :

Six or more years of progressively responsible work experience in Communications, public information or professional writer, including experience in the preparation and production of materials for publication

Desired experiences for entry into the role :

• Has demonstrated a sound understanding of WFP communication techniques and activities and   awareness of the socio-political context in which WFP operates      through day to day work ;
• Has provided ad-hoc guidance to new staff members.

Language:

Good command of both oral and written communication in English and Arabic

Key accountabilities (not all-inclusive) :

1. Act as Officer in Charge in the absence of the Head of Unit ;
2. Ability to travel to the field to write stories on WFP’s programs (basic photography skills is a plus)
3. Developing concept notes and reports for the different campaigns of the CAM unit ;
4. Maintain an updated contact list of journalists and media outlets and support the flow of  news/information about WFP’s work to the media, in order to support regular and appropriate communications ;
5. Drafting press releases and handling their dissemination in various languages
6. Perform specialised communications processes and activities, to support staff in the development, preparation, execution and dissemination of campaigns for target audiences ;
7. Conduct research, suggest ideas, and provide coordination support to ensure the timely and effective delivery of video/film, photographic and radio projects. Manage the storage and distribution of audio/visual materials in accordance with relevant policies ;
8. Serve as an information focal point, support and/or coordinate media coverage of events to optimize publicity of WFP’s activities ;
9. Support the organization and execution of special events, working closely with colleagues, external partners and media, to ensure events are effectively scheduled, publicized and attended ;
10. Monitor traditional and social media, and report relevant information to senior staff to inform the development and/or evaluation of communications activities and strategies ;
11. Under guidance, prepare content for use on traditional and social media platforms and networks, and printed materials, to enhance coverage and support of WFP’s activities, ensuring consistency with corporate messages ;
12. Maintain relationships with internal and external stakeholders, in order to provide an aligned, coherent service, and to identify opportunities to collaborate/integrate processes and activities ;
13. Participate in meetings on behalf of the Communications unit ;
14. Organize and execute special events, working closely with colleagues, external partners and media, to ensure events are effectively scheduled, publicized and attended ;
15. Follow up on requests for information from media and donors ;
16.  Assist in the organization of media/donor visits to WFP operations ;
17. Keeps accurate records of media activities.

4Ps core organisational capabilities :

Purpose :

• Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field ;
•  Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity ;
•  Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact ;
•  Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People :

• Look for ways to strengthen people’s skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports ;
•  Create an inclusive culture: Facilitates team building activities to build rapport in own unit ;
•  Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team ;
•  Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance :

• Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work ;
•  Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately ;
•  Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team ;
•  Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership :

• Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field ;
•  Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners ;
•  Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives ;
•  Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

Functional capabilities :