WFP recruits an IT DAS Project and Delivery Officer, Dakar – Senegal

Background :

The World Food Programme has developed and is continuing to enhance and maintain a set of digital solutions to help in managing :

  • the identities and entitlements of its beneficiaries ;
  • the operational parameters of the programmes that transfer benefits to them ; and
  • the assurances and insights to ensure related risks are properly managed .

This includes SCOPE, WFP’s beneficiary and transfer management platform that supports the WFP programme intervention cycle from a technical perspective. The SCOPE platform is a web-based application used for beneficiary registration, intervention setup, distribution planning, transfer and distribution reporting.  While there is a current focus and scale-up/enhancement related to cash-based transfers, SCOPE is intended and being developed to fully support all WFP transfer modalities: in-kind, voucher and cash for a variety of project activities. As an extension and over the next couple of years, WFP also plans to develop a broad array of Digital Assistance Services (DAS) beyond those related to the current SCOPE capabilities.

Under the overall responsibility of the Regional Digital  Assistance Services Officer the incumbent will be responsible to support the successful release and coordination of new DAS/SCOPE functionalities or processes to country offices (COs) in their region.  This will be in close coordination with the BTO (Operations) and relevant HQ colleagues and include supporting COs to understand, integrate and apply new DAS/SCOPE functionality. The incumbent should expect frequent missions to countries of implementation.

Accountabilities / Responsabilities :

  • Lead the implementation of new SCOPE/DAS functionalities and processes in the region, ensuring involvement of relevant stakeholders at CO, RB and HQ ;
  • Provide direct project management support to COs in the region during the implementation and roll-out of SCOPE/DAS and its new functionalities and processes ;
  • Support learning and development efforts (e.g. on-site training, remote guidance) related to new functionalities and processes ;
  • Deploy as needed to COs to support on-ground testing, roll-out and uptake of new SCOPE/DAS functionalities and processes, as well as for related project management surge capacity ;
  • Based on field implementation, distill use cases for new requirements or change requests for SCOPE/DAS, and support the BTOs in presenting the concepts in a concise manner to relevant technical teams ;
  • Where relevant, support the CO in extending their support to partners in the implementation and use of new functionalities and processes ;
  • Ensure that guidance or recommendations are provided to COs on potential organizational and capacity changes that may arise from the application of new functionalities and processes ;
  • Perform any other duties as required .

 

Deliverables at the end of the contract :

  • SCOPE/DAS solutions implemented and fully leveraged to enable delivery of WFP assistance in a cost-efficient manner in the prioritized countries in the region ;
  • New SCOPE/DAS functionalities and processes successfully rolled out to relevant COs in the region ;
  • SCOPE/DAS solutions tailored to meet specific CO operational needs ;
  • Identification and appropriate resolution or escalation of any new SCOPE/DAS operational requirements in priority COs .

 

Qualifiaction and experience :

Education:University degree in business management, computer science, telecommunications engineering or social sciences, or another degree with relevant work experience.

 

Experience:At least one yeat (1) of post-graduate progressively responsible professional experience in humanitarian aid operations, project management and/or business systems analysis, design and implementation.

 

Knowledge & Skills:Knowledge of and hands-on experience in cash based transfers (CBT) programming in humanitarian contexts;  Awareness of technologies used in the delivery of cash and vouchers in humanitarian contexts;  Possession of a combination of broad business skills and IT experience including: General management skills in business and public sector contexts; Business analysis including creation and review of functional and non-functional business requirements for IT solutions; Knowledge and experience with project management methodologies; Ability to influence cross-functionally to manage projects within a matrix environment; Strong writing skills and ability to deliver presentations to multiple stakeholder groups in clear and concise business language. Showcase strong problem solving, analytical, and client-facing skills. Ability to work in multi-cultural and multi-ethic environments.

Languages : Fluent in both oral and written (level C) in French and English languages

 

Terms and conditions :

 Applications received after the deadline on 7 August 2019 2019 will not be considered

Only short-listed applicants will be contacted.

 

Apply here

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