Velocity Frequent Flyer

Assistant Partnership Manager

Sydney based head office with flexible working

Permanent Full Time Opportunity

Hello. We’re Velocity Frequent Flyer. And we’re back (in a big way).

With a year of ups and downs behind us all, we’re now ramping things up. Looking for new, come-as-you-are team members to join our fast-growing squad, responsible for managing Virgin Australia’s  award-winning loyalty program, currently 10 million members strong, and counting. That’s half of Australia!

If successful, you’ll be able to brag your heart out that millions of Australians have you and your team to thank for stacking up their points and making getting back up in the air even more exciting.

What you’ll be doing :

Think your skills are up and ready for their next move? You’ll be supporting a range of consumer partnership loyalty campaigns, assisting them coming to life. This role sits within the Velocity Commercial Team and plays an integral role in ensuring that the program and partners achieve mutually beneficial objectives and growth targets.

Additionally, you will also :

• Work closely with the Partnership team to steer strategy further and drive our partners to deliver on objectives ;
• Identify opportunities to enhance the partner experience through value adding initiatives ;
• Superior day to day partnership management including being the key point of contact and escalation, and managing overall partner communications and administration processes ;
• Marketing operations including campaign planning, developing campaign briefs, terms and conditions, business cases, and data analysis ;
• Partner Operations by ensuring that all functionality is delivered as expected and managing appropriate escalations and briefs as needed ;
• Preparing reporting on partnership performance to be circulated to senior stakeholders to inform strategic decisions ;
• Work with all relevant internal stakeholders to achieve successful campaigns ;
• Adhoc project work/delivery as required.

We’re looking for someone who :

• Understands campaign management processes and objectives ;
• Demonstrates knowledge of data based/ direct marketing and/or loyalty marketing ;
• Holds a Tertiary Business Degree or similar in a related discipline ;
• Has a solid commercial acumen ;
• Is able to build successful client/partner relationships and or account management experience ;
• Has strong interpersonal and verbal reasoning skills ;
• Has excellent attention to detail together with solid communication and presentation capability ;
• A team player, who enjoys working in a dynamic and fast paced environment.

What you’ll get from us :

• Only some of the best perks out there, like working with great people who support each other and shape awesome team culture ;
• Flight perks of course.  Being one of the founding team members in our new structure and venture that is set to see Velocity and Virgin Australia soar towards success ;
• And well, quite a bit more.

COVID-19 :

At the Virgin Australia Group, the safety and security of our people, guests and operations come first. Always. That’s why we’ve put together a comprehensive ‘Mandatory COVID-19 Vaccination Policy’. In a nutshell, to work with us, you’ll need to comply with our (and the airport’s) rules and regulations. And be fully vaxxed.

Want to know more?

Get in touch and we can go from there.