Quality Systems Specialist

Brisbane

Part-time Maximum-Term Contract until Feb 2023, working 5 days a fortnight, with flexibility to WFH. 

Hello. We’re Virgin Australia. And we’re back (in a big way).

We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important). It’s about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do.

What you’ll be doing :

Supporting the delivery of the Flight Operations Quality Assurance Program through the conduct of internal auditing, operational risk management, compliance monitoring and data analysis and reporting.

Duties Include :

• Lead internal quality audits of operational functions and systems in accordance with the approved audit schedule ;
• Conduct detailed root-cause analyses to determine contributory factors to system and/or process deficiencies ;
• Engage with accountable management to communicate audit outcomes and assist with the preparation of action plans that support the realisation of continuous improvement ;
• Assist with the ongoing development and delivery of the Flight Operations Safety Audit Program (FOSAP) ;
• Conduct and administer all aspects of operational risk management within the Flight Operations division ;
• Assess and monitor conformity with Flight (FLT) and Dispatch (DSP) IOSA Standards and Recommended Practices in accordance with the prescribed IOSA methodology ;
• Coordinate and manage audits by external parties, including CASA, IOSA and BARS ;
• Administer Flight Operations safety, quality and risk data within the Intelex application.

Who we’re looking for :

• Commercial Pilot Licence (CPL) or Lead Auditor qualification is highly desirable ;
• Relevant audit (QA) experience in a high-capacity airline or military operation ;
• Proven ability to research, analyse and present data from a range of familiar and new sources ;
• Exceptional written communication skills, including the ability to confidently prepare reports on complex technical and operational concepts ;
• Knowledge of Australian aviation legislation and regulatory framework ;
• Technical knowledge of commercial jet aircraft systems, performance and operating procedures ;
• Well-developed knowledge of Safety Management System principles and their practical application.

What you’ll get from us :

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to) :

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year) ;
• Flexible working arrangements (including work hours and work from home) ;
• Discounts on travel insurance, car hire, accommodation and experiences worldwide ;
• Discounted Virgin Australia Lounge membership ;
• Hospitality, retail, technology, beauty services and wellness discounts ;
• Wellness support, including the betterme digital wellbeing platform ;
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial ;
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules :

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

COVID-19 :

The safety and security of our people, guests and operations come first. Always. That’s why we’ve put together a comprehensive ‘Mandatory COVID-19 Vaccination Policy’. In a nutshell, to work with us, you’ll need to comply with our (and the airport’s) rules and regulations. And be fully vaxxed.

Ready to apply?

We’re ready to hear from you. Apply now.