Intelcia recrute un agent de service à la clientèle à Douala au Cameroun
Job title : Customer service agent
Location : Douala
Job type : Full time
In order to anticipate a possible increase in the number of Technical and commercial Support Advisors, we will conduct a recruitment testing campaign from the 6th of November to the 31st of December 2019.
Since the need is more open to English-speaking profiles, they must meet the following criteria :
- BAC +2 minimum in computer engineering,computer networking, information and communication technology, IT, Communication, Marketing, Sales, Accounting, Law …;
- Excellent oral expression and editorial fluency (« British » accent desired) ;
- Availability and Flexibility.
Attached to the team leader, your missions will be :
- Respond to customer inquiries and complaints ;
- Provide advice and support while ensuring optimal quality of service ;
- Guarantee the achievement of the quantitative and qualitative objectives of the project.
A perfect command of the English language with a good fluency both orally and in writing is required.
Ps :
- Apply by submitting your CV; no physical application will be accepted ;
- Only applications corresponding to the profile will be convened.
