The United Nations World Food Programme (WFP) is the world’s largest humanitarian agency, fighting hunger worldwide.

WFP is looking for a suitably qualified candidate to fill the Human Resources Officer position, in support of the Regional Bureau for Southern Africa, based in Johannesburg. The Regional bureau services 12 countries in Southern Africa.

Background :

As the largest humanitarian agency fighting hunger worldwide, the United Nations World Food Programme’s (WFP) core mandate and strengths centre around three priorities: saving lives in emergency situations; improving the nutrition and quality of life of the most vulnerable people; and helping to build assets and promote the self-reliance of poor people and communities. With the adoption of the Sustainable Development Goals (SDG), WFP is positioning itself to align and contribute to the 2nd Goal: to end hunger, achieve food security and improved nutrition and promote sustainable agriculture. In addition, WFP also contributes to Goal 17: strengthening global partnerships to support and achieve the 2030 Agenda by bringing together national governments, the international community, civil society, the private sector and other actors.

Job purpose :

To perform a range of HR tasks to support accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services to the Johannesburg Office and 12 other countries in the region.

(« HR Business Partner » OR « Human Resources Business Partner » OR « Senior HR Business Partner » OR « Senior Human Resources Business Partner » OR « HR Manager » OR « Human Resources Manager » OR « HR Specialist » OR « Human Resources Specialist » OR « HR Generalist » OR « Human Resources Generalist » OR « learning and development » OR « learning and development consultant » OR « learning and development specialist » OR « performance consultant » OR « performance consulting » OR « performance management »)

HR Operations (Generalist) :

• Implement HR operational activities or projects that are aligned to business needs, following standard processes and ensuring alignment with wider WFP policies;
• Respond to queries from managers and staff, understanding their issues and ensuring policies, procedures, processes, systems and tools are available and correctly applied to support them;
• Contribute to the effective management of the employment relationship between WFP and its staff, by administering conditions of service, contracts and appropriate entitlements;
• Collate data and contribute to preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders.
• Identify continuous improvement opportunities in HR processes and coordinate the implementation of approved plans timeously
• Support staff recruitment activities and deliver onboarding activities to ensure new employees have a positive experience of WFP, and are successfully integrated into their new role and the organization;
• Maintain and action payroll to meet expectations of staff; carry out HR administrative transactions including preparation of personnel actions; maintain staffing tables and organograms; determine, administer and provide advice on salary and related benefits, allowances and incentives;
• Support other HR related projects as required.

Learning and Development :

• Support capacity building initiatives within WFP by working with managers to understand their skills needs; Conduct Skills Audit and present analysis.
• Capacitate staff by assessing training needs with Heads of Units and developing training plans to support the needs;
• Support the development of training programmes, including identification, evaluation of service providers and evaluating effectiveness of training interventions;
• Coordinate corporate and regional led learning interventions for the region, consulting with the HQ learning and Development branch, HR Focal points and Line Managers in Country Offices to obtain staff nominations, obtain budgets and coordinate all training related administration;
• Create and support initiatives to empower women in WFP and achieve WFP’s gender parity goals

Performance Management :

• Conduct periodic Performance Management training for all staff to enhance staff capacity in effective performance management processes;
• Provide support to both Supervisors and Staff on probation to adequately manage the probation process and develop the needed capabilities, ensuring probation reports are completed within provided timelines;
• Support Supervisors and staff on performance related queries;
• Provide weekly reports to Supervisors on their performance evaluations/probation compliance status for all phases, and following up with individual staff members to increase compliance and quality of performance discussions/feedback.
• Monitor and report on compliance of performance evaluations for local and international short-term staff.

Advanced University degree in one or more of the following disciplines: HR Management, Public or Business Administration, Industrial Psychology or other related fields, or First University degree with additional two years of related professional work experience .

• At least 2 years post graduate professional experience within the field of Human Resources;
• Expertise in learning and development;
• Capacity building initiatives and ability to work and deliver results within a highly complex organizational environment (i.e. with diverse team, matrix structure, highly evolving operational context);
• Experience using Enterprise Resource Planning (ERP) a strong advantage.

Purpose :

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
•  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
•  Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
•  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People :

• Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
•  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
•  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
•  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance :

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
•  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
•  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
•  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership :

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
•  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
•  Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
•  Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

• Net monthly salary range: R42,838-00 to R61,022-00 (Salary is determined by qualifications, skills, experience & current earnings)
• Benefits: Annual Leave, Sick Leave, Medical Insurance and Social Security

20 AUGUST 2019