Le Conseil norvégien pour les réfugiés recrute un Agent de nettoyage – Maison d’accueil, Addis-Abeba, Éthiopie

Role and responsibilities

The Cleaner is responsible for keeping the guest house areas clean and tidy.

Generic responsibilities  

• Appropriately allocate time for the two NRC houses and keep them clean
• Clean the offices, meeting rooms, washrooms/WC, kitchen and other common areas such as the compound
• Ensure compliance with NRC procedures and policies
• Ensure that washrooms are properly stocked with toilet paper and soap
• Dust and polish furniture and equipment
• Empty waste paper baskets, dustbins and shredding machines
• Prepare and serve tea and coffee to NRC staff and visitors
• Report any relevant gaps, damages and breakages to line manager
• Keep record of kitchen equipment, supplies used in the office and produce monthly consumption reports
• Take initiative in the design and set up of kitchen and the rooms to maintain hygiene in the guest house
• Keep the entire guest house, shelves, tables, beds, curtains clean and well organized
• Substitute the main office cleaner when she is sick or on leave
• Support in the office when required
• Fulfill any other related duties as may be required
• Do other relevant activities requested by your supervisor

Competencies 

Competencies are important in order for the employee and the organisation to deliver desired results. Details about NRC’s competencies are to be found in the Competency Framework. Competencies are relevant for all staff and are divided into the following three categories:

1. Value driven competencies

Values are aspirational attitudes and beliefs that influence the way people conduct themselves. NRC’s values are: Dedicated, Innovated, Inclusive and Accountable.

2. Behavioral competencies

These are personal qualities that influence how successful people are in their job. Of the 12 behavioral competencies, the following are essential for this position:

• Working with people
• Planning and delivering results
• Handling insecure environments

3. Professional competencies 

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position: 

• Experience from working as a Cleaner in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own skills/profile

Context related skills, knowledge and experience (shall be adapted to the specific position):

• Amharic writing and speaking and able to communicate in English
• High school certificate and above.
• Minimum 5 years’ experience
• Previous experience of a similar job

The Norwegian Refugee Council (NRC) Geneva leads NRC’s representation with the IASC and UN agencies, and coordinates donor engagement with the UN and Swiss donors. NRC strives to assist and protect vulnerable and displaced people during crises, especially in situations of conflict. Established in 1946, NRC is an independent, humanitarian, non-profit, non-governmental organisation working in around 31 countries with approximately 14’000 staff. NRC employs a rights based approach, challenging those with responsibility to uphold the rights of displaced people set out within national and International Laws. NRC endeavors to secure the acceptance of local stakeholders for activities and is committed to the principles of humanity, neutrality, independence and impartiality.

NRC seeks to engage with all relevant actors in order to promote the full respect for the rights of displaced and vulnerable people; secure and maintain access for humanitarian operations and promote the achievement of durable solutions. NRC Geneva, with the Internal Displacement Monitoring Center (IDMC), are NRC’s primary presence in Geneva.